Keeping your itinerary up-to-date in the Macs Adventure app ensures a smooth, worry-free adventure. Occasionally, information might not display correctly or be updated by our team. This guide covers simple, effective troubleshooting steps to sync or refresh your trip details, helping restore confidence as you plan or embark on your self-guided tour.
Syncing Your Itinerary for Latest Updates
- Open the Macs Adventure app and log into your account.
- Navigate to the 'My Trips' section to review your travel information.
- Tap the green sync icon if available, usually located under the trip name.
- Confirm you have a reliable internet connection during syncing.
Troubleshooting Missing or Incorrect Details
- Restart the app after syncing to force a refresh by fully exiting the app.
- Ensure you're using the latest version of the app from your app store.
- Try logging out and back in to your Macs Adventure account.
Reinstall the App for a Complete Refresh
- Delete the Macs Adventure app from your device.
- Reinstall the app from your app store.
- Log back into your account and check if your itinerary details have updated.
Still Need Support?
If syncing and reinstalling don’t resolve your issue, Macs Adventure’s Customer Service team is here to help. Contact us with your booking reference and a description of what you’re experiencing, so you can get back to planning and enjoying your upcoming hiking or biking adventure with confidence.