At Macs Adventure, we believe your journey should meet your unique needs and preferences. Whether you have specific dietary requirements, accessibility needs, or another special request, we’re here to support your freedom to travel confidently. This guide provides clear steps to ensure your self-guided adventure is comfortable, safe, and tailored to you.
How to Submit Special Requests
- Contact your Sales Specialist the inquiry, quotation process, or after putting down your deposit, as early as possible.
- Clearly describe your dietary, accessibility, upgrade requests, or other requirements.
- Include your booking reference and dates for faster help.
Types of Special Requests We Accommodate
- Dietary requirements (vegetarian, vegan, allergies)
- Accessibility needs (mobility aids, ground-floor rooms, transfers)
- Room preferences (twin, double, single occupancy)
- Other requests (celebrations, upgrades, outside-of-standard itineraries)
What to Expect After Request Submission
Once we receive your request, our team will coordinate with accommodations and partners to confirm availability and options. You’ll receive updates through your app or email. While we strive to fulfill all needs, some requests require additional time or may not always be guaranteed, especially for last-minute changes.
Tips for a Smooth Adventure
- Submit requests early for the best chance of fulfillment.
- Update us promptly if your needs change before or during travel.
- Keep relevant medical or dietary information handy while traveling and inform your accommodation host during check-in.
Conclusion: Your Adventure, Your Way
At Macs Adventure, your independence is our priority. By proactively communicating your special requests, you help us create an unforgettable experience perfectly tailored to you. If you have further questions or last-minute needs, reach out to our support team anytime. Your adventure, your way, starts with us.